Our Services

Installation

If you had a pre-existing phone system or require a new telecom solution installed, our team will install and activate your phone lines using the latest in phone technology.

On-Site Assessment & Consultations

An important aspect of telephony that is often overlooked is the assessments and consultation phase. It involves us visiting your site or having a virtual meeting to gain an understanding of your current communications setup, where any pitfalls are, and how much your setup currently costs. We analyse your internal network setup with our VoIP scout testing tools to see how much delay you have when communicating via the public internet and we will provide this information to you in a report that you can share with your IT department or company.

After this consultation, we can give you details as to what your options are going forward and how much you are utilising your current system setup. We will look to point out areas where productivity may be reduced due to inefficiencies in your setup to help you make an informed decision. With every assessment, we aim to achieve at least one of the following: to make you more productive, to reduce your costs, to improve your communication.

Technical Support

In addition to providing you with the phone system tailored for your business, we are able to provide our customers with priority support and maintenance plans to ensure your system is working flawlessly.

Training & Documentation

Our team of experts will provide you with hands-on training, manuals for your hardware and software and also provide you with access to a large knowledgebase of information.

STANDARD MAINTENANCE AGREEMENT

We offer agreements for those needing routine services, voicemail and maintenance or emergency coverage.

For these agreements, we have the following pricing tiers.

  • Tier 1: $984 yearly (one hour included monthly) – Monthly cost
  • Tier 2: $1,920 yearly (two hours included monthly) – monthly cost
  • Tier 3: $2,808 yearly (three hours included monthly)

    As part of utilizing the Standard Maintenance Agreement, customers receive:

  • Included hours of labour per month
  • $10 off per hour of additional labour
  • Discounts on hardware/licensing purchases
  • Priority ticket handling

Contact Us Today

250.962.8484

Prince George, BC

778.648.2058

Smithers, BC

778.505.2245

Terrace, BC

778.844.0567

Fort St John, BC

236.409.2075

Vanderhoof, BC

236.408.2005

Valemount, BC