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Univerge Blue

Unified Communications In the Cloud

Flexible. Economical. Powerful.

UNIVERGE BLUE Business Cloud Services by NEC delivers enterprise-grade Voice, Mobility, Messaging, Presence, Conferencing, Collaboration, Contact Center and more.

Minimal Startup Costs

Quick deployment, reliability and world-class security make UNIVERGE BLUE the smart choice for businesses in today’s competitive environment.

Improved Productivity - Built by NEC

Backed by 100 years of experience, innovation and infrastructure investment. Empower your business with UNIVERGE BLUE Business Cloud services by NEC.

Business Phone Services

Access. Anywhere, anytime, on any device. Enterprise-grade communications that scale with your business needs.

Unified
Communications

Unified Communications as a Service (UCaaS). A business-grade, all-in-one solution: Voice, Mobility, Messaging, Presence, Conferencing, Contact Center and more.

Contact
Center

A robust cloud-based Contact Center solution. Flexible, secure and easy-to-use. Empower your agents to focus on building customer relationships and loyalty.

VOICE
UNIVERGE BLUE provides enterprise-grade phone services no competitive business should be without. Communications in the Cloud means anywhere, anytime access on any device. Mobile devices. Desktop and computer phone systems. Multiple locations. Remote workers. All your phone needs for a single low monthly payment.
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MOBILITY
Don’t be locked into an office. Stay connected regardless of your location. As new devices and new technologies are developed, they can be easily integrated into your service via the cloud with no downtime and no interruption to your operations.
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MESSAGING
UNIVERGE BLUE gives you a powerful selection of messaging features that stay up-to-date with changing technology. A single inbox for all messages and email, personalized greetings, instant messaging, chat and more – all accessible anywhere, anytime, on any device.
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PRESENCE
Remove location barriers. Across the room or across the country; know who’s available, check team calendars, stay connected with real-time status updates. UNIVERGE BLUE keeps you in touch.
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CONFERENCING
Connect, conference, collaborate – 4 participants or 50 – UNIVERGE BLUE puts you in the same virtual space, empowering effective communication. Agile, flexible, easy to use conferencing. Share screens, presentations, desktops or white boards. UNIVERGE BLUE keeps you in contact without having to be in the same room.
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CONTACT CENTER
Build relationships with your customers. UNIVERGE BLUE provides a powerful contact center solution with capabilities ranging from basic agent functions to cutting-edge, premium services. Screen-pops, integrated desktops and presence, agent monitoring, call recording and powerful reporting are just a few of the features available with UNIVERGE BLUE Contact Center.
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Redundancy & Security

Part of a globally connected network, UNIVERGE BLUE data centers are instantly backed up and mirrored in multiple locations to ensure a disaster- proof backbone for your vital business communications.

Each superior UNIVERGE BLUE data center features:

• NEC Fault Tolerant servers
• The highest requirements for global cyber security
• The latest encryption and security protocols
• 24/7 monitoring to protect your network from unwanted guests

Support

24 hours a day. 7 days a week. UNIVERGE BLUE support means:

• A voice on the other end of the line
• Issue resolution and follow-up
• Knowledgeable and down-to-earth support experts
• The resources of a global, enterprise-focused corporation

Peace of Mind Options

Built-in Disaster Recovery and geo-redundant servers boost business continuity for your UC system. Choose from powerful Disaster Recovery applications to protect your communications and data. Choose from optional methods for delivery, including public, hybrid or private Cloud models.