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250.962.8484

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support@dotel.ca

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Cloud Based Contact Center

  • Improves the handling and oversight of communications through a range of agent and supervisor contact center services.
  • Highly flexible solution including easy deployment for remote / home workers.
  • Scalable from the smallest call-centric teams to large omni-channel environments.
  • Streamlines incoming inquiries from multiple channels using smart routing and delivers context to agents for optimal customer experience.
  • Enhance delivery and support of business by integrating admin and operational processes with UNIVERGE BLUE EXTEND.
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Contact Us Today

250.962.8484

Prince George, BC

778.648.2058

Smithers, BC

778.505.2245

Terrace, BC

778.844.0567

Fort St John, BC

236.409.2075

Vanderhoof, BC

236.408.2005

Valemount, BC