communicate anytime, anywhere

Univerge Blue Connect Logo

serving western canada for voip and cloud phones

To this day, we focus on building our roots and still live, work, and play in Northern British Columbia. Our tools allow you to bring your business phone system with you anywhere you go to keep your team and clients connected. Wherever your business takes you, bring your communication with you.



We grew from a need for better voice communication services. Our existence in Northern British Columbia began with helping small businesses obtain better phone systems and more reliable, easy to contact, telecommunication providers and technicians. As technologies have changed throughout the years, we have expanded our service offerings to allow us to maintain our high telecom standards and product offerings while still catering to both traditional and modern communication methods. From analog to IP phones, we have you covered.

The Different Phone Systems Explained

Hybrid and Traditional Phone Systems

A traditional phone systems uses analog phone lines, otherwise known as a land line, that connects directly to your phone system (PBX). Landlines have been in use for over 100 years and are a reliable form of communication. With a landline, you have a metal wire connecting your phone system with the central office, which connects you to other systems in the region when making a call. Most modern phone systems are hybrid, meaning you have a choice across multiple forms of phone lines from analog (landline), PRI (Primary Rate Interface), VoIP (voice over internet protocol), or a combination. We work with all kinds of phone lines and systems and can help you decide which type is right for you.

VoIP Phone Systems

VoIP, or voice over internet protocol, is a method of using the internet to support your voice communication. VoIP phone systems most often use IP phones but hybrid systems can support a mix of phone lines and desk phones using different technology. VoIP became popular in the mid 2000s and is a proven technology. When using VoIP, your desk phones and/or phone system will connect to data connections just like your computer does. Benefits of VoIP include cost reduction for phone lines and long distance calling, flexibility with the capability of working remote, and improved feature-set of the desk phones. 

NEC IP Desk Phone

Hosted and Cloud Phone systems

A cloud based phone system works similar to a VoIP phone system; however, a cloud based phone system uses a data centre to manage calls and programming. With a cloud phone solution, users only need either their desk phone or app to experience business calling. The phone system provider takes care of the rest. Because of this change, businesses have a much lower upfront cost to use an enterprise level phone system and users gain access to advanced features and business applications through their cell phones and computers. On top of cost savings, remote working is easy with a cloud solution because there is no need for a VPN to connect to the main office, so business communication can be taken anywhere. Cloud phone systems use your internet connections, so be sure to reach out to us for a free VoIP Scout test to see if your network will support high quality audio.

More of Our Solutions

Desktop Phones

An array of reliable desktop phones suited for your office environment  and communication needs.


Access your office phone anywhere using your smartphones, to work remotely or on the go.

Wireless Devices

For you or your employees are on the go, we offer quality cordless solutions with a variety of features.

Door Phones

Monitor your entrances to enhance the security of your locations with enhanced audio and video capabilities.

Voice Conferencing

Reliably access, host, and record conferences from worldwide using our custom remote solutions.

Attendant Consoles

Effectively manage your customers by redirecting calls, providing on-hold messaging and much more.

Latest Telecom news & Tips

Traditional, VoIP, and Cloud Phone Systems

NEC SL2100 System

Hybrid SL2100

Hybrid SV9100

Cloud Univerge Blue Connect

Google Reviews

Rob Prideaux
Rob Prideaux
December 10, 2020.
Do Tel was contracted to supply and install the new phone system at the new Shas Ti Kelly Road Secondary school in Prince George. They were also tasked with the coordination (with Telus and SD57) of new lines to the new school and temporary lines during construction phase for the existing school. This included phone, fax and security. Do Tel did a first class job and took care of all problems that arose during this transition.
Robin Teichroeb
Robin Teichroeb
December 9, 2020.
Knowledgeable and friendly staff. They patiently answered all of this very non-techy person’s questions and we had a few laughs too. Would definitely recommend DoTel Inc.!!
Brent Dalziel
Brent Dalziel
December 9, 2020.
Absolutely Fantastic Business. Our company has been working with them for some time and they just helped us implement a new system throughout our three offices earlier this year. If someone asked me about putting in a new traditional PBX or VOIP system I would certainly refer them to Dotel without hesitation. Thank you all for your support over the years.
Kenora Stewart
Kenora Stewart
December 9, 2020.
There is one problem….there’s not enough of you to go around. Good job Dotel and Gary, always look after us and very helpful in person and on the phone.
PG Office
PG Office
December 9, 2020.
They are wonderful to work with and super knowledgeable. Would definitely recommend them.
Derik Dreher
Derik Dreher
May 22, 2019.
Highly experienced professionals; fast and efficient business phone services.

Our Partners

NEC Logo
NEC - Unified Communications
MikroTik Routers Logo
MikroTik Networks
Gold Line SIP
GoldLine SIP Trunking

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Prince George, BC


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Fort St John, BC


Vanderhoof, BC


Valemount, BC