An array of reliable desktop phones suited for your office environment and communication needs.
To this day, we focus on building our roots and still live, work, and play in Northern British Columbia. Our tools allow you to bring your business phone system with you anywhere you go to keep your team and clients connected. Wherever your business takes you, bring your communication with you.
We grew from a need for better voice communication services. Our existence in Northern British Columbia began with helping small businesses obtain better phone systems and more reliable, easy to contact, telecommunication providers and technicians. As technologies have changed throughout the years, we have expanded our service offerings to allow us to maintain our high telecom standards and product offerings while still catering to both traditional and modern communication methods. From analog to IP phones, we have you covered.
A traditional phone systems uses analog phone lines, otherwise known as a land line, that connects directly to your phone system (PBX). Landlines have been in use for over 100 years and are a reliable form of communication. With a landline, you have a metal wire connecting your phone system with the central office, which connects you to other systems in the region when making a call. Most modern phone systems are hybrid, meaning you have a choice across multiple forms of phone lines from analog (landline), PRI (Primary Rate Interface), VoIP (voice over internet protocol), or a combination. We work with all kinds of phone lines and systems and can help you decide which type is right for you.
VoIP, or voice over internet protocol, is a method of using the internet to support your voice communication. VoIP phone systems most often use IP phones but hybrid systems can support a mix of phone lines and desk phones using different technology. VoIP became popular in the mid 2000s and is a proven technology. When using VoIP, your desk phones and/or phone system will connect to data connections just like your computer does. Benefits of VoIP include cost reduction for phone lines and long distance calling, flexibility with the capability of working remote, and improved feature-set of the desk phones.
A cloud based phone system works similar to a VoIP phone system; however, a cloud based phone system uses a data centre to manage calls and programming. With a cloud phone solution, users only need either their desk phone or app to experience business calling. The phone system provider takes care of the rest. Because of this change, businesses have a much lower upfront cost to use an enterprise level phone system and users gain access to advanced features and business applications through their cell phones and computers. On top of cost savings, remote working is easy with a cloud solution because there is no need for a VPN to connect to the main office, so business communication can be taken anywhere. Cloud phone systems use your internet connections, so be sure to reach out to us for a free VoIP Scout test to see if your network will support high quality audio.
Access your office phone anywhere using your smartphones, to work remotely or on the go.
For you or your employees are on the go, we offer quality cordless solutions with a variety of features.
Reliably access, host, and record conferences from worldwide using our custom remote solutions.
Effectively manage your customers by redirecting calls, providing on-hold messaging and much more.
The word VoIP is becoming much more common. Now don’t worry if the details are a little foggy for what it is and how it